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ISO 9001:Quality management systems

What is quality management system?

ISO 9001 is an international business standard that specifies criteria for documentation, implementation and certification of the management quality system. ISO 9001 certification is one of the factors that can increase national and international trade in goods and services. This certification specifies requirements for a quality management system when an organization:

  1. a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
  2. b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

Productivity enhancement with ISO 9001

ISO 9001 certification ensures that quality orientation is lived by each of your employees every day. The company is certified to perform its activities in accordance with internationally recognized standards.

ISO 9001 requires a quality management system to specify who is responsible for which quality-related activities and what procedures should be followed. The standard also requires a control loop that includes continuous internal re-evaluation of the system, upgrading a continuous improvement process (CIP).

What kind of businesses is a quality management system suitable for?

With its process-oriented approach, a quality management system according to ISO 9001 is suitable for all industries and companies – from start-ups to global corporations. All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

last word

ISO 9001 is necessary to improve the quality level in your company and increase its credibility. To establish effective quality management in your company, we consider your specific needs and perspectives. We evaluate and approve your quality management system according to your company’s needs. If you also want to optimize your quality management system with ISO 9001 certification, please contact our experts


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